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Form Processing Services
Verbanet has been a pioneer in the Business
Process Outsourcing business in UAE and other GCC countries
as well as India, and has come a long way since its humble
beginning 16 years ago. From insurance, finance, banking and
research, to travel and transport, Verbanet's forms processing
workflow helps businesses across the industry spectrum to
convert massive volumes of hard copy and image-based forms
into digital formats.
Over the last 12 years, Verbanet has processed
over a billion forms for different projects and different
clients. We have a current capacity to process over one million
forms a month and with the capability to ramp up to much higher
levels when the situation demands. All this is achieved while
maintaining 99.995% accuracy consistently.
Verbanet has proven capability not only
in English language but also in Arabic, French and German
languages.
Verbanet uses a
combination of manual and automated processes to process,
capture, interpret and transform a mass of disconnected forms
data - cursive, handprint, machine print - into business assets.
While we typically
use a combination of key-from-image and advanced data capture
and recognition technologies to achieve forms processing accuracy
and efficiency, for advanced form processing requirements
Verbanet's solution group can create customized solutions,
which may include the designing of automated forms processing
and data extraction systems for long-term cost-efficiency.
Some typical forms Verbanet's Back
Office Process Outsourcing handles are:
| Accident Reports |
Market research forms |
| Airway Bills |
Medical Claim forms |
| Applications / Enrollment forms |
Medical Product Order Form |
| Census Forms |
Medicine Sample Request Form |
| Change of Address |
Mortgage Claim forms |
| Coupon Redemption forms |
Passport Application |
| Credit Card application forms |
Patient Registration forms |
| Health Claim forms |
Product registration forms |
| Information Request Forms |
Questionnaires |
| Insurance Claim forms |
Rebate forms |
| Inventory Control Sheets |
Registrations Form |
| Lab Testing Forms |
Rental forms |
| Legal Documents |
Resume Forms |
| Legal Forms |
Subscriptions forms |
| License Forms |
Survey forms |
| Loan Application Forms |
Tax Returns forms |
| Mail Order |
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Forms Processing Workflow:
Steps involved in Forms Processing:
Forms processing revolves around two important steps:
- Capturing data from physical
forms
- Digitizing these forms and storing
them in databases
These objectives are met by following
a few simple steps:
- Converting the paper form into scanned
(bitmap) images
- Identify the data fields to capture
- Store the data into databases
In most cases, the process is considered
complete when data from all the forms has been captured, verified
and saved into a database. Data collection is done in two
ways:
- People manually keying in data
- Use of automatic form input systems
(OCR/ICR/OMR)
While manual data entry can be time
consuming, many companies still prefer this method as it gives
better accuracy than data recognition solutions. Data recognition
solutions have limitations while reading individual handwriting
styles and the process takes up more time and effort as even
after the data has been captured it has to be verified manually.
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